• Welcome to PS5Forum - The #1 PlayStation Forum. Why not take a minute to register for your own free account now? Registration is completely free and will enable the use of all site features including the ability to join in or create your own discussions.

Signing in to PSN... PS4 Remote Play application issues

AZAZL187

New Member
Hi all,

I have recently got myself a PS4 which works fine and signs into PSN great. The PlayStation app also works great and the remote power options and second screen also works great.

But whenever i try to start the PS4 Remote Play app it just sticks on the signing in screen. The little circle just spins away in the middle of the screen of my Z2 seemingly doing nothing about actually signing me in.

When i first attempt to sign in the app exits to the chrome browser app and prompts for me to input my credentials, which is what i do and then after signing in it goes back to the PS4 Remote Play app and just sits there spinning the little circle fustratingly what seems like forever.

Any help would be much appreciated all.

My Z2 is on 4.4.4
PS4 is on 2.50
Ive used a BT Home Hub as well as a TP Link on 2 different Internet connections.
I have UPnP activated in both routers
I have added the PS4 to DMZ

Below is a screen shot of the ''Signing in to PSN...'' issue. I haven't even started to think about remote play outside of the house, i just want it working within the house.

Screenshot_2015-04-14-12-47-21.jpg

Let me know if you have any ideas guys and girls.
 


Nahunte

New Member
Hey there and sorry to hear that.
I have to start right away with I do not know what this is and I did not experience it myself

BUT what I experienced in my work and private life is that PS (especially PS4) does not like an active UPnP.
Sony takes too much time to transfer the information the game needs (especially fast games like FIFA are sensitive to this). UPnP shots down because no information is coming through and game loses its connection.

I am not sure if this applies here but it does apply to many games so maybe just give it a go and deactivate UPnP and see what happens?


P.S.
google "PS4 Remote Play with Sony Xperia™ devices" and click on the faq link.
I would post the link here but I am not allowed yet ;)

Looks like there are some known issues with some troubleshooting steps.
 
Last edited:

AZAZL187

New Member
Hi, Thanks alot for the reply. I will try to disable UPnP and see what happens. Interestingly the remote play will not logon to PSN at work either so it cant be my home connection specific.

Any other ideas peeps?
 

AZAZL187

New Member
Hey there and sorry to hear that.
I have to start right away with I do not know what this is and I did not experience it myself

BUT what I experienced in my work and private life is that PS (especially PS4) does not like an active UPnP.
Sony takes too much time to transfer the information the game needs (especially fast games like FIFA are sensitive to this). UPnP shots down because no information is coming through and game loses its connection.

I am not sure if this applies here but it does apply to many games so maybe just give it a go and deactivate UPnP and see what happens?


P.S.
google "PS4 Remote Play with Sony Xperia™ devices" and click on the faq link.
I would post the link here but I am not allowed yet ;)

Looks like there are some known issues with some troubleshooting steps.

Unfortunatly disabling UPnP did not work :(
 

AZAZL187

New Member
OK so now my woes have got worse!!!

The PlayStation App is now giving me an error when i try to login after deleting it and readding it.

Screenshot_2015-04-14-16-57-57.jpg

Ive read that this only happens on rooted devices but my Z2 is completely standard/vanilla and always has been. Please some help would be much appreciated right now :(
 

AZAZL187

New Member
did you google for it and follow the troubleshooting steps on the Sony faq page?

Yes bud, i have completed all troubleshooting and still no luck. Ive even resorted to phoning PlayStation Support and they said they had not heard of the error and had to escalate my case to head office. Ive had to send and email and screen shots to them....
 

AZAZL187

New Member
Hi,

I have worked out the issue to this problem. If i install the pre 14/04/15 release then i can sign in fine. Its the new version of the application that is causing this issue.

I am also having an issue with the remote play which i am sure is part of the same issue.

Playstation, do you have an answer?
 
Similar threads
Thread starter Title Forum Replies Date
F Not signing on to PSN PlayStation 4 8
R Help PSN error log in PlayStation 4 0
DestroyRepeat How to use your old PSN account on PlayStation 5 PlayStation 5 0
T Question: Will my games bought on the PSN Store (ranging from Ps1 to Ps3) be compatible with PS5 PlayStation 5 2
R PSN Code / Gift cards PlayStation 4 0
V "Error" message related to 2 PS4 on one PSN main user PlayStation 4 0
G PSN throttles uplink PlayStation 4 5
G Buying PSN Account online PlayStation 4 3
M Move maps to new PSN-profile PlayStation 4 0
H PSN Asia Payment method PlayStation 4 0
F Game data lost after PSN network down on 3/23/2017 PlayStation 4 0
G transfer downloaded games to other PSN/user account for offline playing help PlayStation 4 4
S Ps4 slim ps+ and psn, local profile need to know PlayStation 4 2
J Why do I have to pay for PSN PlayStation 4 11
Spectrum48k Psn PlayStation 4 3
N Error Connecting PSN from PC and Playstation error 37397 PlayStation 4 7
Pennykid Ps4 Psn Issues PlayStation 4 5
damianvolcom I need a hack for a 50 dollars psn card PlayStation 4 2
L Dying Light Season Pass über PSN PlayStation 4 1
E PS4 and Online gameing newbei - PS Plus and PSN confusion PlayStation 4 3
V Bouying PSN Cards on G2A is safe?? PlayStation 4 3
T US PS4 in UK (PSN Question) PlayStation 4 3
Y Yubin_Hydin PSN YUBIN HYDIN XBOX Introduce Yourself 1
T CE-33987-0 Can't login to PSN PlayStation 4 1
S PSN plus PlayStation 4 0
C Got a PS4 add me on PSN! (: Introduce Yourself 4
T i have purchased digital games off ebay ,using other psn accounts as primary,if i upg PlayStation 4 2
Alex_68 PSN Status - New official page PlayStation 4 0
atown1976 The new show POWERS on PSN PlayStation 4 0
EVILDEAD333 psn down again feb 1 2015 PlayStation 4 12
T Cannot sign in to psn PlayStation 4 10
Dmadman72 Do you pay TAX on PSN? PlayStation 4 7
C PSN Game Sharing - for PS3 and PS4 PlayStation 4 1
J Want to know if games downloaded from PSN are attached to account or system PlayStation 4 3
T PSN servers are down? PlayStation 4 4
K PSN still down? PlayStation 4 12
EVILDEAD333 Psn is up now its about time PlayStation 4 32
H Cannot login/create an acount for PSN PlayStation 4 1
HELDY_24 PSN Is down PlayStation 4 72
J Newbie PS4 owner a tad confused about regions/PSN and all that PlayStation 4 0
zerocool High need psn friends Introduce Yourself 2
B Psn cards not working on us psn accounts (for travellers or dual nationality) PlayStation 4 3
S PSN won't find players PlayStation 4 2
Oberon Six-Hour PSN Maintenance Scheduled For Eve Of Huge New Release Day Nov 17 PlayStation 4 3
Smoggie12252013 Help USTREAM link PSN account problem PlayStation 4 0
iamthenight90 psn down today! PlayStation 4 1
Titan PSN not starting on PS3? PlayStation 3 3
W PSN Network? PlayStation 4 10
J Post your psn ID PS Clans & Communities 2
R Real name instead of psn PlayStation 4 7

Similar threads

Get Connected With PS5Forum.com

Like PS5 Forum!

Advertisements

Top