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Ps5 shuts off randomly during game play, but not for movie streaming or youtube?? Help

Lori_michelle

New Member
Evening. So my ps5 will just shut right off completely, like someone pulled the power cord, but only during any game play. But you can leave YouTube on or Netflix and it won't shutoff for hours. Hoping this is an easy fix.. I also don't think I'm using the original power cord but I don't think that should be the issue ??
 

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