• Welcome to PS5Forum - The #1 PlayStation Forum. Why not take a minute to register for your own free account now? Registration is completely free and will enable the use of all site features including the ability to join in or create your own discussions.

ps5 120hz issue

AugustusXCII

New Member
Hey everyone!

so I have an Asus Rog strix XG258Q monitor. (1080p 240hz)

On pc through DP I get 240hz no prob so I assumed through an hdmi 2.0 port with an hdmi 2.1 cable id be able to achieve 120hz with the ps5. I'm currently locked at 60hz (ps5). when I hook my ps5 up to my 4k sony tv it switches in the settings just fine so I know the cable works.

Ive tried doing the performance mode option on the ps5 settings and turning off ray tracing on the cod cold war settings but the option for 120hz never unlocks.

I've asked my techy friends and the geek squad guys at best buy..

Nobody seems to understand why my ps5 isn't capable of running past 60hz with this monitor.



I saw several people posting about this same topic so I figured id post my experience as well to see if anyone had any answers.



Thanks guys!
 


Carlos

Owner
Staff member
Hey everyone!

so I have an Asus Rog strix XG258Q monitor. (1080p 240hz)

On pc through DP I get 240hz no prob so I assumed through an hdmi 2.0 port with an hdmi 2.1 cable id be able to achieve 120hz with the ps5. I'm currently locked at 60hz (ps5). when I hook my ps5 up to my 4k sony tv it switches in the settings just fine so I know the cable works.

Ive tried doing the performance mode option on the ps5 settings and turning off ray tracing on the cod cold war settings but the option for 120hz never unlocks.

I've asked my techy friends and the geek squad guys at best buy..

Nobody seems to understand why my ps5 isn't capable of running past 60hz with this monitor.



I saw several people posting about this same topic so I figured id post my experience as well to see if anyone had any answers.



Thanks guys!
I think when they said "120hz compatible" and "HDMI 2.1 compatible," they mean literally that. Your TV - ahem, I mean monitor - may support 120hz, and support HDMI 2.0 (with that HDMI 2.1 cable), what it sounds like is that the software in the firmware doesn't really support PlayStation 5 natively. Sony TV's support it because it's a SONY product.

Let me put it this way: Sony just shipped their new "PlayStation 5 ready" TV, model X900H, but when you use your PS5 on it, it won't really work at the full extent of the PS5. Why? Because the firmware wasn't updated to run PS5 natively.

It's kinda like plugging your PS3 into a TV with the wrong settings.

So, either change where your PS5 is played, or get a new TV that actually runs 120hz with no issue, and with full HDMI 2.1 compatibility. Most TVs or monitors don't support HDMI 2.1, so... you're gonna have to find it.

Or call Sony, there's a pamphlet with their phone number in it.

EDIT: I hope this video helps:

Ignore everything else, listen and learn what resonates with you. 1440p for example isn't supported.
 
Last edited:

AugustusXCII

New Member
I think when they said "120hz compatible" and "HDMI 2.1 compatible," they mean literally that. Your TV - ahem, I mean monitor - may support 120hz, and support HDMI 2.0 (with that HDMI 2.1 cable), what it sounds like is that the software in the firmware doesn't really support PlayStation 5 natively. Sony TV's support it because it's a SONY product.

Let me put it this way: Sony just shipped their new "PlayStation 5 ready" TV, model X900H, but when you use your PS5 on it, it won't really work at the full extent of the PS5. Why? Because the firmware wasn't updated to run PS5 natively.

It's kinda like plugging your PS3 into a TV with the wrong settings.

So, either change where your PS5 is played, or get a new TV that actually runs 120hz with no issue, and with full HDMI 2.1 compatibility. Most TVs or monitors don't support HDMI 2.1, so... you're gonna have to find it.

Or call Sony, there's a pamphlet with their phone number in it.

EDIT: I hope this video helps:

Ignore everything else, listen and learn what resonates with you. 1440p for example isn't supported.
Unfortunately due to covid sony isn't taking customer support calls for ps5. They just take you through generic questions on their support site. I wish I could call them an ask instead of posting on random forums haha.
 

Carlos

Owner
Staff member
Unfortunately due to covid sony isn't taking customer support calls for ps5. They just take you through generic questions on their support site. I wish I could call them an ask instead of posting on random forums haha.
Hm. I see. Well, I'm sorry about your poor experience.
 

JasonHB

New Member
You need a monitor or tv with hdmi2.1. just having a cable won’t do it as the chipsets in the monitor won’t handle the data speed for 120Hz.

You will only get 60Hz on hdmi2.0
 
Similar threads
Thread starter Title Forum Replies Date
E Sony BRAVIA X900F 4k Native Refresh Rate 120Hz and no VRR. PS5 PlayStation 5 3
F PS5 Ultrawide Monitor PlayStation 5 0
T PS5 plus PlayStation 5 Games 0
L Can’t log into my sub account on ps5. My son has a ps4 which his account was under his dads account and cannot login on his ps5 PlayStation 5 2
R PS5 freezes in gameplay PlayStation 5 1
W Problems with gamer keyboard when playing Warzone on ps5 PlayStation 5 Accessories & Peripherals 0
M PS5 question regarding DLC/Addons and GB size Spiderman Remastered PlayStation 5 0
M PS5 keeps starting in safe mode PlayStation 5 4
F PS5 streaming audio high pitched whine / echo PlayStation 5 1
P I watched this video and I got my ps5 purchase yesterday PlayStation 5 0
Carlos The PS5 is launching PlayStation 5 0
D ps5 1440p PlayStation 5 2
DestroyRepeat How to transfer your PS4 data to the PS5 console PlayStation 5 0
Carlos Sony says you'll need to order online to get PS5 PlayStation 5 3
M Can PS5 play home photos in a slideshow and MP3 background music from a USB drive ? PlayStation 5 3
O need non-internet stand-alone PS5 games PlayStation 5 0
W PS5 Pre-orders Delayed Until 2021? PlayStation 5 8
D Same account simultaneously logged in ps4 and ps5 PlayStation 5 3
D PS5/SERIESX is more powerful than a RTX 2080ti. Proofs and evidences are all here! PlayStation 5 3
Tekgod20 What Accessories do you plan on buying for the PS5? PlayStation 5 Accessories & Peripherals 2
D Can you share games with PS5. PlayStation 5 2
Y ARE GAMES FROM PS4 ABLE TO BE USED ON THE NEW PS5? PlayStation 5 1
J PS5 Compatible Audio and Video Setup PlayStation 5 0
S PS5 Optical Drive specs PlayStation 5 2
Preach2k Digital Foundry Confirm Massive PS5 Specs That Crushed Microsoft! Sony Did The Impossible! PlayStation 5 1
Preach2k PS5: It's Better Than You Think! PlayStation 5 0
snikr PS5 storage PlayStation 5 11
Carlos Geoff Keighley goes hands on with PS5's controller PlayStation 5 0
T Question: Will my games bought on the PSN Store (ranging from Ps1 to Ps3) be compatible with PS5 PlayStation 5 2
Manveer A Man Playstation Home on PS5 PlayStation 5 6
Carlos PS5 Hardware Reveal Trailer PlayStation 5 5
Preach2k PLAYSTATION 5 ( PS5 ) - PS5 EVENT HAS BEEN CONFIRMED FOR THIS THURSDAY ! PlayStation 5 0
Preach2k PS5: Where's The Rest Of It? PlayStation 5 1
D Compatible wheels with PS5 will be? PlayStation 5 Accessories & Peripherals 6
Preach2k PLAYSTATION 5 Dev Kit Demo | PS5 Graphics | PS5 Home Screen Reveal | AMAZING! PlayStation 5 0
J PS5 titles with PS+ at launch??? PlayStation 5 0
Preach2k PS5: What's Taking SO Long? PlayStation 5 3
ExZeroSix PS5 graphics and gameplay is crazy good! PlayStation 5 0
Preach2k PLAYSTATION 5 ( PS5 ) SONY is NOT Taking Any RISKS This Year ! PlayStation 5 0
Preach2k PS5: Pricing & Patent Leaks Revealed ! PlayStation 5 0
Preach2k PS5 Details REVEALED | Sony PlayStation 5 High End GPU Cooling & Next Gen Console Pricing Details! PlayStation 5 0
Preach2k PS5: Already Won And We Can Prove It! PlayStation 5 2
Preach2k PS5 console reveal LEAKED by Sony Developer! (PlayStation 5 News) PlayStation 5 0
Preach2k Could this be the PS5 Controller? PlayStation 5 Accessories & Peripherals 0
Preach2k PLAYSTATION 5 ( PS5 ) REVEAL DETAIL SOON ! / DESIGN LEAK - UI / PSVR 2 2020! PlayStation 5 0
Preach2k PS5 PlayStation 5 Trailer - ALL CONCEPTS PS5 by VR4Player! PlayStation 5 0
Preach2k PS5: Everything We Know About PlayStation 5 So Far! PlayStation 5 0
Preach2k PS5 | First World Wide Look At The Playstation 5 Design! PlayStation 5 0
Preach2k PS5 PlayStation 5 Trailer - Concept Design V5 - Welcome to the future of Gaming - VR4Player ! PlayStation 5 2
Preach2k Watch Sony's new PS5 announcement from CES 2020! PlayStation 5 0

Similar threads

Get Connected With PS5Forum.com

Like PS5 Forum!

Advertisements

Top