Password not working and retrieve email still hasn't arrived

[eddie500_1]

Hi All

Iv not been on my ps4 for a while but I want to go into the play store. I tried to log in but iver I have forgotten my password or it's just not working. Iv tried the retrieve password thing a few times on my ps4 and through the app but iv still not received anything. Can anyone help please

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[Titan]

Check your email. They should have sent what you need there. At least, that's where it should be.

 

[Carlos]

Check your email. They should have sent what you need there. At least, that's where it should be.

Yeah, in there, check the spam folder and whatnot.

There's another way to try: SIE has this page to help with recovery.