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Dualshock 5 not charging as it should?

SnowWolf75

New Member
I've been using the console since I got it on the 12th... and something that I noticed is that the controller doesn't seem to be charging well. I'm using the supplied cable, plugged into the console's front port, and I leave it plugged in with the console in Rest Mode*. This should power the controller for 3 hours, but when I turn it back on the next day, it only has one bar (out of 4) of charge. I also notice the controller light doesn't indicate charging, in this state. In contrast, doing the same with my PS4&DS4 yields a full charge.

Anyone else having issues with this?

* Yes, I know Rest Mode has had some issues, but last I checked it was only for a few specific games. I'm also saving/exiting the game, instead of leaving an active game in the background.
 

Carlos

Owner
Staff member
Okay... I'll check for an update tonight... there was an update last night, though, so maybe that was it?
Yes, so, if you didn't download that, do it tonight. But if you did, this issue may not have been the solution to your issue. Don't put your PS5 in Rest Mode for any game for the time being. Only use Rest Mode for downloads, or charging.

It's kinda the same arguement as the "download game in background as you play a game." It works, but I would never do that on a large-scale game on PS4. I would play something like DOOM (original 16 bit era), or Dead Cells while you download Warzone in the background. Basically, you want to be playing a low-powered game and download high-powered game at the same time. If you play a high-powered game (like Final Fantasy 7 Remake), then your huge Warzone download is just taxing the console.
 

SnowWolf75

New Member
Okay, I've checked the update version - it is on the latest already, 20.02-02.25.00.

Without a game running in the background, I plugged the controller in and put the console into Rest. The controller light pulsed for a little while, as the console when through its things. However, once the console lights went from white to yellow (fully in Rest), the light on the controller went off. It was even mid-pulse, so the shut-off was dramatic. Definitely not getting power from the console.

Also, while I was working today, I had the controller plugged into a wall adapter with a normal USB-C cable (not the one supplied from Sony). It pulsed for a while, and I put it aside, but it still didn't show more than one bar when I started using it just recently.

I'm leaning toward the battery/charging circuit in the controller itself being defective, and considering filing a warrant replacement of some sort.
 

Carlos

Owner
Staff member
Okay, I've checked the update version - it is on the latest already, 20.02-02.25.00.

Without a game running in the background, I plugged the controller in and put the console into Rest. The controller light pulsed for a little while, as the console when through its things. However, once the console lights went from white to yellow (fully in Rest), the light on the controller went off. It was even mid-pulse, so the shut-off was dramatic. Definitely not getting power from the console.

Also, while I was working today, I had the controller plugged into a wall adapter with a normal USB-C cable (not the one supplied from Sony). It pulsed for a while, and I put it aside, but it still didn't show more than one bar when I started using it just recently.

I'm leaning toward the battery/charging circuit in the controller itself being defective, and considering filing a warrant replacement of some sort.
I see. As for bolded, you can buy the charging station. I recommend that thing as an alternative. :) Better than exchanging or returning. I think the charging cable just needs a full firmware update.
 

SnowWolf75

New Member
I ran another experiment while I ate dinner and the console was in rest mode. I have a spare Usb-c to c cable, for my Android phone, that I connected to the console. After 2 hours, the controller has full charge.

Next to check is the charging speed of the rear ports. Less convenient, though.
 

SnowWolf75

New Member
For the record, here are my results of charging the wireless controller:
  • Front USB-B with supplied cable: not enough charge
  • Front USB-C with third party cable: charges well
  • Back USB-C with supplied cable: charges well
So I think I'm going to get another C-to-C cable, and charge it from the front. The other front port can still be used for transferring things to a flash drive.
 

SnowWolf75

New Member
Sure, I have the latest updates, including one last the one that Spawn Wave references. I'll check again tonight about standby charging.
 

SnowWolf75

New Member
Oh.. I tried charging on the front port again (same cable), and now it charges. The system was updated recently to 20.02-2.26.0 version. So that's an improvement over the previous version. Back in business! (though I'll probably still get a C-to-C cable for charging, so I can just leave it plugged into the console)
 

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